We offer full refund or credit up to seven days before a course. Once you are enrolled and less than one week before a course starts, we do not provide refunds, but offer a credit for a future course. On demand courses, or once any course starts, we do not offer any credit or refund.

The trainee will gain knowledge of:

Career Development

  • the importance of and the techniques to use in supporting each job seeker to self-determine his or her career planning
  • the critical aspects of an individual’s life that relate to the development of a successful career
  • the basic process of personal futures planning, the discovery process, and their relationship to career planning
  • the importance of self-presentation in interviewing and job seeking
  • the techniques of developing a personal career profile, a desired personal career future statement, and a functional career plan for an individual
  • establishing meaningful employment goals and objectives

Job Coaching & Consulting

  • the elements of a comprehensive job analysis
  • the use of job carving as a work design strategy
  • key social components of job design
  • how to develop on-the-job training strategies
  • strategies for developing natural supports on the job
  • ways of analyzing work cultures to better understand social relationships at the worksite
  • the features of job design and support related to accommodations for workers with disabilities
  • techniques of facilitating coworker-supported training
  • the use of systematic training, including task analysis, natural cues and reinforcers, error correction procedures, and self-instruction techniques
  • how to build support so human service support is minimized through fading
  • developing strategies to help workers fit in socially and behaviorally at work

Marketing and Job Development

  • how to design a basic marketing plan for job development services to employers
  • the ways to develop effective working relationships with employers including social media, publications, research, and other tools
  • how to develop jobs through personal relationships and targeted networking
  • how to be comfortable with face-to-face interactions with an employer and act as a resource for competent, reliable labor while representing individuals with disabilities
  • how to help job seekers make informed choices about disclosing their disability to an employer
  • how to act as a facilitator of matching workers with career goals to employers with labor needs
  • the work incentive provisions available to employers for hiring employees with disabilities

Providing Quality Training

  • how to develop key training principles and priorities for selecting training goals that will impact quality of life.
  • use task analysis strategies to focus on functional skills, and teachable steps.
  • how to strategize within learning environments and using effective tools and support.
  • how to apply instructional plans through shaping, selecting prompts, chaining, and other means.
  • demonstrate effective use of prompting, cue delivery, reinforcement, and error correction.
  • demonstrate use of reinforcement and error correction effectively
  • be able to provide effective fading assistance while supporting generalization of newly learned skills.
  • how to implement self-management and self-monitored learning strategies.

Employment of People with Disabilities: An Orientation

  • demonstrate understanding of the critical role work plays in the lives of youth and adults with disabilities
  • articulate the obstacles people with disabilities face in the workplace, why they occur, and how to solve them
  • how the process of supported employment works
  • what regulations and funding govern supported employment
  • the roles of some key players in making supported employment happen, including the job seeker, his or her family, and the employment specialist
  • the job seekers rights to services and non-discrimination.

Social Security Work Incentives

  • understand federal and state eligibility programs
  • state the advantages to earning wages, work incentives, and community resources to professionals and others
  • demonstrate innovative ways of using the systems
  • understand the use and value of work incentives to increase individuals' income and assets
  • recognize the opportunities for changes in implementation of public policy that support the employment of people with disabilities

Technical Requirements

Here is what you will need to participate in this course. (Most computers have this software pre-installed).


A Pentium or higher PC (Celeron acceptable) or comparable Macintosh (G-3, G-4, G-5, Intel acceptable) with color monitor and the following:


• Windows Vista/7/8/10 with at least 1 GB of RAM or Mac OS X with at least 1 GB of RAM

* Internet access and a valid, accessible email address 

* An email composing application which can send and receive attachments

Although not required, a printer may be helpful to read course readings offline at your own time. These are the minimum requirements. We recommend that you use the latest Web browsers (no beta versions or modified browser versions please), and use a fast processor to access pages more efficiently.

Browser settings

For the courses to run smoothly you should set your browser to accept Cookies and make sure that JavaScript is enabled. On most browsers these are the default settings. We recommend the CURRENT versions of Chrome, IE, Edge, or Safari.


Several pages utilize short streaming video. Quicktime is needed to play this video, and it can be downloaded for free by going to the Apple Quicktime download page.


Assignments are in Adobe Acrobat format. You will need the free Acrobat Reader to access them. Download it by clicking on the image below.

acrobat reader image and link

At then end of the course, you will be asked to take a test. The test is multiple choice and is scored, and the results are sent to an individual you designated and yourself. You need to pass the test in order to receive a certificate of completion. Passing scores are noted in each course. Most are set at 70%, unless a sponsoring accrediting body has directed us to set a specific passing grade. 

Once you are accepted, all the course pages require you log in using your user name and password. Once you have logged in, you can view any page. You can log out at any time and when you return you will be asked if you wish to go to where you left off.

You can log on at any time during the weeks you are enrolled.

All pages are archived. Each accepted student will have access to the the course for the number of weeks the course is open.